Contact usUnlock Better Business Communications







    We are global.

    US

    US – 213 West 35th Street, RM 903, New York 10001

    UAE

    DIC Building @2 – Al Sufouh – Al Sufouh 2 – Dubai – United Arab Emirates.

    India

    Chandivali Farm Road, Powai, Andheri East, Mumbai, Maharashtra, India 400072.

    What are you looking for
    1. Is the SlashConnect platform scalable for businesses of all sizes?

    Yes, the SlashConnect platform is highly scalable and designed for businesses of all sizes. It is described as a “Seamless, Secure, Scalable Communication” solution for the modern enterprise. Our services have been adopted by organizations “of all segments and verticals”, and we have the tools and expertise to help both a “small start-up or a large enterprise”. The platform’s flexibility is shown in its ability to be deployed on cloud, on-premise, or as a hybrid model to suit diverse business needs. 

    We use secure communication protocols like TLS and SRTP to protect our communications.

    For clients who need complete control, we offer on-premise deployment, which provides “complete data ownership” and allows for “customizable security policies”.

    We offer a “Number Masking” feature that protects customer privacy by hiding their real phone numbers during calls.

    We use Multi-Factor Authentication (MFA) to add an extra layer of security, requiring users to verify their identity through multiple methods.

    Our platform integrates with Active Directory for centralized user management, which lets agents and supervisors log in with their existing corporate credentials, enhancing security.

    For industries with high security requirements, like the BFSI sector, our solution includes “end-to-end encryption” and “automatic call recording to ensure regulatory compliance”.

    Our SlashAPI has “Built-in encryption” and adheres to global compliance standards to keep your communications safe.

    For a blend of cloud and on-premise, our hybrid deployment model allows you to keep critical data, such as call recordings, on-premise while using the cloud for other functions.

    Our platform is highly flexible, and we offer multiple deployment options to suit your business needs.

    Cloud: Our cloud-based solution is great for quick deployment with little to no upfront cost. It reduces infrastructure and maintenance expenses while providing high availability and global accessibility.

    On-premise: For businesses that need complete control over their data and infrastructure, we offer an on-premise deployment. This option allows you to maintain full data ownership and customize security policies while still getting the platform’s full suite of features.

    Hybrid: We also support a hybrid deployment model, which gives you the best of both worlds. You can keep critical data, such as call recordings, on-premise while using the cloud for broader scalability and other functions. This provides a flexible path for digital transformation while maintaining essential control and security.

    Our cloud deployment is hosted on reliable cloud infrastructure, which ensures high availability, data redundancy, and global accessibility.

    The hybrid model also provides “business continuity and redundancy”.

    We use a Voice Gateway AutoFailover feature that can be configured with multiple voice gateways. If the primary gateway fails, the system automatically switches to a secondary or tertiary gateway, ensuring uninterrupted call flow and communication.

    For a virtualized deployment, the platform leverages failover to ensure high availability.

    Our system is designed to be highly scalable and can be distributed across multiple servers for large-scale enterprise systems. The IVR can also be configured for multi-master database and file replication for scalability and redundancy.

    Trusted by leading businesses worldwide. See how our customers drive growth with SlashRTC.