Success Story:
Boosting Conversions and Engagement in Real Estate with SlashConnect.

Client

Leading Real Estate Developer of Mumbai with Nationwide Projects

Sector

Real Estate

Solutions

SlashConnect- Cloud-Based Omnichannel Communication Platform
Challenge

Challenge

The firm struggled with:

  • Missed or delayed responses to property inquiries
  • Inefficient lead tracking and follow-up processes
  • Disconnected communication across teams and channels
  • Vigilance missing and sales representative accountability

Solution

They adopted SlashConnect with which:

  • lead follow-ups via SMS, voice, and WhatsApp
  • Centralized communication dashboard for agents
  • CRM integration to track and manage leads in real time
  • RealTime Monitoring of Sales Representatives and daily productivity reports.
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Impact

  • 40% increase in lead conversion rates
  • 60% faster response time to customer inquiries
  • Significant improvement in customer satisfaction
  • Reduced manual workload for sales and support teams

Conclusion

Cloud communication empowered the real estate firm to deliver prompt, personalized engagement—driving sales efficiency and elevating the buyer experience.

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